10:40 am April 25, 2022
A range of digital technologies have now been introduced to help transform care at Beccles Hospital.
Staff now use a pioneering digital monitoring system with observations recorded using tablets, which helps alert them when patients’ conditions deteriorate and links them directly to patients’ GPs.
Social enterprise East Coast Community Healthcare (ECCH), which runs Beccles Hospital and provides NHS community health services in Norfolk and Suffolk, is one of the first organizations in the region to implement the new system.
This means that department staff can update a patient’s electronic record, which includes their clinical history, treatment plans and daily progress notes, and make all information instantly accessible to all clinicians attending. take care of the patient, whether they are on site or working elsewhere.
This integrated approach results in improved care plans for patients, produced in a timely manner.
The Minsmere Ward of Beccles Hospital provides inpatient rehabilitation and rehabilitation care, as well as six palliative care beds with the support of a specialist consultant from St Elizabeth Hospice.
Along with the new monitoring system, a ‘virtual’ discharge room has been introduced where ECCH teams meet daily online with staff from James Paget University Hospital and Norfolk and Suffolk County Councils to discuss patients who could leave hospital and be cared for either in Minsmere Ward, or in the community by ECCH primary care home teams.
This has helped ease circulation in the hospital and has enabled closer collaboration with our partners.
Intermediate care manager at Beccles Hospital, Lisa Ruthven, said: ‘As technology came to the forefront of everyone’s mind as a means of communication during the pandemic, we realized how much it could benefit to our long-term service and we have used it to the maximum to transform our ways of doing things.
“It has made a real difference in the way we communicate on the ward and, more importantly, in the way we care for patients.”