UX successful, according to Peter Morville’s famous honeycomb of factors, focuses on concepts such as utility, desirability, and credibility – three characteristics that are not always easily associated with today’s besieged social media landscape. Nonetheless, Twitter, in particular, remains a valuable network for tracking UX and digital design resources, conversations, and advocacy.
That is, if you know where to look.
Below are a few accounts that we think anyone in the field (or even unsuspecting, but curious users) will find useful. We’ve chosen to focus on voices that we haven’t yet brought to light through newsletters and podcast roundups. And we also tried to restrict our attention to constantly active accounts.
Our list is just a glimpse of the larger Twittersphere UX, of course, but I hope it provides a bit of navigation aid.
Notable accounts in UX and digital design
- Lisa Angele (@leeloowrites)
- Harry brignull (@harrybr)
- Vivianne Castillo (@ vastillo630)
- Doug collins (@DougCollinsUX)
- John cutler (@johncutlefish)
- Alex Haagaard (@alexhaagaard)
- Liz jackson (@elizejackson)
- HaveDan Mall (@danmall)
- KA McKercher (@kellyanagram)
- Tanya snook (@spydergrrl)
More resources for designers
UX and Design accounts to follow
As in her writing, Lisa Angela frequently uses her Twitter platform to question the usual complacency and inherited wisdom that sometimes goes unchallenged in real-world UX practice. Whether pushing against the lionization of the old guard Where evacuate corporate restrictions that undermine design, his story is always passionate and engaged and often humorous.
Since coining the term ‘dark patterns’ over a decade ago, designer Harry Brignull has remained vigilant in combating the deceptive and manipulative UI tactics to which he gave his name. His account also serves as a resource catalog (you will find remarkable research, regulatory updates and retweets from media coverage) and watchdog (Brignul is quick to point out offensive examples shared with the hashtag #darkpatterns).
This UX veteran has decades of wisdom in widely applicable design practice, but Andy Budd’s account is doubly recommended for managers, aspiring managers, and top designers. Budd co-founded, led, and ultimately left famed UK agency Clearleft – a story that left him with a lot to share about UX leadership, long-term product vision and strategy, design entrepreneurship, and alignment with business requests.
Vivianne Castillo is the founder of HmntyCntrd, a network for UX professionals who strive to achieve truly human-centered design. So it follows that his Twitter account also serves as a source of wisdom on self-care, fair design, and ethical advocacy.
Most people at UX will probably appreciate Doug Collins’ presence on Twitter, but students and early and mid-career folks should definitely take a look at his account. Collins shares many well-executed foundational knowledge resources (recent tweets included links to essential tools and portfolio development), but perhaps just as important, it maintains a tone of sunny resilience that can help keep motivation up. Bonus: his eye for the face worthy of the palm of the hand design failed is unmatched.
Anna Cook is a Senior Accessibility Designer at Northwestern Mutual and an important voice on # a11y Twitter. Follow his account for links to Resources on the accessible web, hardware, games and other digital designs, as well as contributions to important related conversations, such as this one about the WCAG 3 Color Contrast Algorithm, to cite a recent example.
The author of Design Justice centers UX and digital design in the context of the broader technological and societal issues that dominate our lives, such as algorithmic fairness, data privacy, labor, and racial justice. Whether it’s channeling their own work or amplifying journalists, researchers, and activists fighting the same fight, Sasha Costanza-Chock’s flow is a valuable link for forward-thinking design perspectives.
John Cutler, Product Evangelist and Coach at Amplitude, produces high-quality product development content at a rapid pace. On Twitter you will find links to his weekly blog posts along with a constant assortment of advice on team timing, strategy cycles, work-in-progress management, and just about everything in the product sun. Not to mention a good game GIF.
On Twitter, social designer and researcher Sarah Fathallah launches and contributes to important conversations around meaningful participatory design, community-led design frameworks, and the intersection of research and trauma. A must-have account for anyone considering the hard work behind designing for social change.
Alex Haagaard is co-founder of the List deactivated, a collective that promotes disabled creators. (Co-founder Liz Jackson is also featured; see below.) They are a steadfast advocate for people with invisible chronic diseases and chronic pain, wreaking havoc on the medical and design institutions that (unfortunately) them. often fail.
Longtime Mule Design Studio co-founder Erika Hall has written extensively on the pitfalls of the polls, and how to get the most out of UX research, even if her organization doesn’t make it a priority – and she tweets along the same lines. His is admittedly much more discursive than the accounts of all time, but his lucid skepticism of technological orthodoxy and the hype (de reflection at TVN) is always worth considering.
In addition to helping lead the Disability List, Jackson is perhaps best known for inventing the concept of a “disability dongle,” than she is. describe as a “well-intentioned, elegant but unnecessary solution to a problem we never thought we had.” Such projects tend to materialize when (as Jackson and other advocates have said) a community is designed for, rather than with. Apart cataloging and Analyzing The dongle problem, Jackson’s stream presents itself as an engaging platform for inclusive and fair design ideas in general.
Twitter design systems can be a odd and a strangely controversial location, with the movement still facing intermittent backlash despite years of accepted practice. Dan Mall, a Philadelphia-based designer and educator, stays above the fray with a constant flow of advice and resources on design systems, along with frequent advice on design tokens and talent pricing.
A true co-design, or design with its community of users as equal partners, requires care and rigor. KA McKercher’s book, Beyond sticky notes, is one of the best we’ve read on the subject, thanks to its abundance of actionable principles and systems. Their social account looks like an extension of the book’s curiosity and engagement, with frequent shares of podcast episodes, bed and talks that anyone interested in the co-design movement will appreciate.
Senior UX Architect at AWS by profession and extremely online by habit, Pavel Samsonov is the definition of a power user, typically posting and sharing multiple times a day. But its regular production – a balance of thoughtful UX products and advice and good mood jets – plays like an informative delight, rather than an information overload, and feels motivated by the desire to engage, rather than creating and maintaining a brand of influence.
Tanya Snook works as an Experiment Designer for the Canadian Government and is also the Founder of CanUX. But she’s probably best known for popularizing (and fighting) “UX theater” – essentially when companies ignore or abandon UX research altogether in favor of their own preconceptions of how a product should take shape. Snook’s feed regularly sheds a clear light on the problem and tactical to repel, while exploring related topics such as accessibility and human-centered design.
Several of the most recognizable names in the UX establishment maintain some degree of social presence, but few are as active as the famous creator of the button 300 million dollars. Jared Spool’s holds are known to generate appreciable recoil occasionally, but, as a generous daily sharer of useful resources (new and classic) and open job postings, he can never be accused of disengaging or dropping credibility.
Don’t let the handle fool you. Yes, David Dylan Thomas is quick to share his enthusiasms for pop culture, but the author of Design for Cognitive Bias is posting too. frequent updates on navigating the often irrational behaviors and motivations of users (and stakeholders) and on advocating for inclusive content and design.
Content design may seem like an underrated patch of the UX constellation, but Candi Williams, a content designer at Bumble, is a passionate champion for the vast field – which encompasses everything from navigation content and SEO research. to content strategy and UX microcopy. Subscribers can expect a constant flow of useful links to talks, conferences and Resources – for practitioners who work or those who hope to break into the field.
The former vice president of design at Facebook and author of The Making of a Manager, has been sharing product and user experience information in the field for years, most notably in her Looking Glass. Blog and bulletin. Her prompts and questions on Twitter, meanwhile, regularly generate plenty of comments, of which she brings out and distills the best. And since being drawn to crypto projects, Zhuo’s stream has also become a good place to discuss UX and design in Web3, blockchain, and decentralized applications.